Tag Archives: mobile

Pressing Pause on Work

The French legislation that was signed off in May 2016 and is in effect as of Jan 1st 2017 will be something studied closely by most other countries in the next few years. Part of the law changes (which included other changes to allow employers to more easily dismiss staff) was to have companies define a time when their staff can effectively disconnect from work email.

Almost all companies have been trying to rapidly adopt a “mobile first” approach to their business, mostly to catch up with their customers who are now using mobiles more than any other device. The flow-on effect of this has been to then try the same with their own work force and for good reason. Give your staff the right information at the right time in order to better serve your customers and improve their experience.

But email, the bane of many people’s lives, was always the first and simplest product to get people to use. Away from your desk, in a meeting, on the train, and of course at home long after work hours finished. This has been a growing expectation at many companies that emails are almost like TXT messages; something that needs a prompt, if not immediate response. But email just isn’t that medium, and that expectation is misguided if a company respects and cares about their staff. Some of this is definitely a cultural shift, perhaps with younger employees moving away from email and not having that old mental connection of email to “snail mail” – something that takes time.

In the research done on the subject of stress levels vs email (a topic I’m sure you’re familiar with), it was found that the more you check your email, the higher your stress levels become. If you can’t disconnect and separate your work time from home/play time then your mental health will likely suffer, to the detriment of one or both.

I work a lot with mobile technology and trying to ensure people have the right tools for what they need to do, but I definitely see the advantage of changing expectations of working after hours. I hope the French law changes provide a measurable improvment in the health of those they affect and that more companies choose to do the same and combine them with similar work environment updates for the “modern age” (whatever that means these days). Work from home if you can, interact with those groups you need to for face-to-face time, but when you’re done for the day, press pause on the work side of your life.